Returns & Exchanges

At Mecca Coffee, we take pride in the quality of our beans and equipment. If you are not completely satisfied with your purchase, we are here to help you with a return or exchange within 14 days of delivery.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare the Package

  Ensure items are in their original packaging; please note that for food safety reasons, roasted coffee must be unopened and sealed.

• 3.
  Ship Items Back

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.